Something needs to be done, even when waiting in line at location you hear people complaining about it. She still refused. Then why text me in the first place! Desired outcome: UPMC employees were notified that flu shots could be administered by any Giant Eagle Pharmacy on a walk-in basis. You know that the wheelchair is dangerous, and yet you still allow your mother to sit in it. 228 in Cranberry Township PA (the one by Target not out toward Mars). Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. Desired outcome: ADDITIONAL LINKS I did. See details. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. NO SORRY, NO nothing as far as being a polite employee towards a great and loyal customer. This is a very serious issue. Desired outcome: Clearly irritated because I didn't have a loyalty card to self check out, she used hers only to raise her shoulders and arms at me telling me it's my money my loss because I didn't have one then after a few more calls from my register she proceeded to tell me " you know these machines are only for basket items" complaining I had too many items when there is clearly no sign that says other wise or anywhere for that matter. Look at your competition! Everyone is so polite and friendly. And having them in the store? So I have called repeatedly and was told the discount would be added, but it never has been. I tell them it stops when the tank is full. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. No one has called me yet. It was on a Tuesday. Your loosing your customer base. I'll go to Kroger's from now on. She said yes they are closed, the drive thru and that she didn't know why people didn't realize they were closed since they sign was up there. Our partners at the Trib said the move has Store associates think that they own the grocery world. Giant Eagle refused and told me to contact Columbia. Disability and food assistance, so every penny counts. The Pharmacist & Staff are very professional & friendly. The wedge-tailed eagle (Aquila audax) is the largest bird of prey in the continent of Australia.It is also found in southern New Guinea to the north and is distributed as far south as the state of Tasmania. I have been texted to pick up medication and then told upon arrival it needed authorized and they would contact me when completed. Review Of Franks Restaurant Hudson Fl 2023. Giant Eagle Company. Maybe Pittsburgh City Council can wake you up. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. Giant Eagle Customer Care BBB is here to help. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. There was a manager standing at front of store with one cashier checking out a long line of customers. Wasn't willing to help and nor was her co-worker Sandy. I'm sorry to say I will not order cakes from Giant Eagle again if this is the quality you are putting out. Thank you. Wide selection of private brand goods. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. When we first started curbside we called customers after their orders were shopped to go over substitutions and out of stocks. Very abrasive. 6932 West Central Ave, Toledo, OH 43617. Is Giant Eagle My Perks worth the switch? - Whats the Points The rudeness of store associate and unwillingness to help. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. Columbia Sportswear Giant Eagle was first founded in 1918, by three families - Goldstein, Porter, and Chait. Close it down! So they keep putting out thinking it's fixed. Rude staff It's unbelievably immoral and despicable! Why I constantly continue have this on going issue with this pharmacy has be baffled? When I got to the store, the young man took my card in and re-ran it for payment. Depending on your role and location, you might qualify for all or some of the following benefits. More or less told tough. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. I don't give into tyranny and unconstitutional acts of the government and these fear mongering dictators. I buy brand name wines and medicines and detergents at this store and its also in walking distance. Questions Post Question There are no questions yet for this company. (Either January 3rd or 10th). I took the paper back to Giant Eagle the next day and they told me that it was an edible image on the cake. She didn't know how to remove it. Giant Eagle Reviews based on similar designations 4.0 Senior Analyst (2) 2.8 Analyst (2) 5.0 Operations Analyst (1) 2.0 Sourcing Analyst (1) 4.0 Cashier (1) Senior Analyst in Bangalore Rural, Karnataka 4.0 posted on 02 Aug 2022 Likes Work life balance Sorted work Dislikes Monotonous work Work Details Work policy: 2 days/week from office Order submitted Dec 15. Giant Eagle 3239 Washington Pike, Bridgeville, 38 Complaints and Toll-Free Phone: 1-877-868-8947 Monday - Friday 8:00 a.m.-8:00 p.m. (EST) Saturday 9:00 a.m.-5:30 p.m. (EST) Sunday 12:00 p.m.-7:00 p.m. (EST) Local/International Phone: 614-658-3970 Fax: 1-877-291-8154 or 614-921-9866 Email Customer Service: service@gianteaglecontacts.com Mailing Address Giant Eagle Contact Lenses Customer Service Dept. Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . they had no problem refunding my fuel perks then. I placed an online order for a cake at your location in cleveland on Chagrin rd. Imagine my disappointment when, at 6:40pm, after making a special trip for the flu vaccine, I was informed that vaccines were only available from 10a-6p. We had ordered two made to order coffees, one hot and one iced. Makes me appreciate Kroger even more! BBB Business Profiles are subject to change at any time. You can use the phone app to let them know you are on your way. show of laziness coming from the higher ups. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. What ever you feel is right. Is this your company? Absurd! Also, why did i not earn perks on Dec. 17 and Dec. 22? As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. I fought over the phone and through email for 2 weeks, when I asked for a refund. I have always had excellent quality meats from the Market District at this location (Carmel, IN). When someone calmly goes to customer service to clarify a display sign promoting buying three cokes and getting two free and is rudely informed she's wrong in spite of the signage and then is told, "I'm done with you!," in front of other employees and customers, you cant get any lower. I paid for a SHOWROOM car wash and parts of my car weren't even touched! I purchased chicken salad Giant Eagle last night, 9-28-18. So, what does the staff do, they flip you off, argue and even have a pharmacist there that wants to fight because you call them lazy for not doing their job. Top 138 Giant Eagle Pharmacy Reviews - consumeraffairs.com This is actually about an experience my mother had with Giant Eagle. This is the email I received 12/14/22: Desired outcome: Please get rid of this person. It's already been renovated so I guess bringing back products that are no longer sold. this item is currently being modified/updated by the task: derive . Local grocery store in north eastern US. Annette S. I will NEVER walk in a Giant Eagle again! Today I was kicked out from one of your Giant Eagle stores for not wearing a mask. None I'm never coming back. If I had a life or death required medication, I would be dead already unless I took additional action and went to a hospital, why you ask, because they don't bother authorizing anything. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. First off the staff should at least attempt to look busy but there are little ears everywhere. Desired outcome: Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. Giant Eagle is the business that sold me the defective gift card. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Desired outcome: To find more information about reviews and trust on Sitejabber.com please visit, Backed by the National Science Foundation. in the whole process( 2nd attendant dark hair and eyes walked awayi went after him and asked to reis state my perks. Giant Eagle Grocery - Central Percentum Giant Eagle. This does make sense because she did pay the $125 to Giant Eagle and with the proof of the receipt, the approval slip and the actual damaged card she should have ay the very least been given a replacement Lyft card if not as a courtesy more as a legality which I am sure can be proven as I am looking into this matter further. January 31, 2023Better Business Bureau520 E Main Street, Suite 100Carnegie, PA 15106*** ********* *** ********, This letter is in response to the complaint submitted by *** **** *****regarding not receiving, $15.00 in earned coupons from the pharmacy. So they trick you into thinking you must buy a lot to get a discount, but that's not true. After picking up the order, I realized that none of the substitutions or the additional item were there. Note that complaint text that is displayed might not represent all complaints filed with BBB. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. It doesn't matter what your policy is on masks, you still have to abide by the ADA law and the Civil Rights Act of 1964. I spoke with three representatives at Columbia and spent over four hours on the phone, and this was their answer: In hopes to fix this issue for me and other customers for future. I have proof in black-and-white. Nov 25, 2022, 12:13 PM PST It's now easier than ever to find your favorite products, order on-the-go, and schedule Curbside Pickup & Delivery. This incident happened on friday june 24, 2022 @ 05:14pm, store #617 in geneva ohio. Giant Eagle - car wash I paid for a SHOWROOM car wash and parts of my car weren't even touched! Disgusted I found a grey looking mealworm. Terrible customer service. The business became a success, and by 1928 there were 125 stores established. Columbus ,ohio. I shall not go back to them. The store is in Brooklyn ohio. Too bad. GAS. Search Results for Giant Eagle Pharmacy - everycaller.com And the person who answered was named Morgan, a female. Giant Eagle Supermarket, 2365 E State St, Hermitage, PA 16148, USA. Giant Eagle is currently offering a promotion of 3x perks for members and 5x perks for pros through April 17, 2022. Kroger's parking lots are always full. We spoke to the consumer today and they provided an updated mailing address for the request. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. comment. Something needs to be done about the unstaffing at the Giant Eagle Pharmacy in the Tarentum Rd Newkensington location . Desired outcome: Quick Look: Dead Rising 3: Operation Broken Eagle : Giant Bomb : Free They are not the only game in town. 20 Things You Didn't Know about Giant Eagle - Money Inc I would recommend reaching out to the party you received this card from to seek any potential reimbursement. A guy with a strange accent was very rude and started to yell at me. Anyone can write a Trustpilot review. I'm frustrated. Giant Eagle 1300 Country Club Road, Monongahela, 38 Complaints and I was then instructed during the last most recent time to call in at least 3 days in advance to give the pharmacy a heads up when my next prescription would be sent in by my doctors office to help with these stocking issues. I realize shop lifting is rampant but I am an honest person and have been shopping there a long time. I went today 6-2-2021, asked for short ribs. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. What happened to integrity and company loyalty. This happened on November 6th, 2022. at around 1600. The associate said to go ahead. Put prices on product instead of bar code or make sure bar code is right. UPDATE: I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. This did not just happen, it's been over 3 years now. No need to bother with long lines or product availability. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. File a complaint. - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. Now if they didn't want something substituted or out of stocked then don't $#*! I gave this store a lot of business - Never Again! I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. She said too bad, you need to wear a mask or we can't check you out. Verification can help ensure real people write reviews about real companies. If I got a dollar for every entitled customer I had to shop for I'd probably be as rich as Jeff Bezos. I would like to be refunded for the costs of the product I never got. Complaint about Giant Food Stores? File now, we help resolve it! 108 total complaints in the last 3 years. Giant eagle unwilling to offer anything related to customer care. Explore an interactive map with places nearby. all that "but COVID" bull$#*! I didnt see any signs about that. File a complaint. Health & Wellness Medical, Dental and Vision Plans Prescription Drug Coverage User; Business User; . I was mentioning to the woman that was waiting on me of the experience and this Morgan came out of nowhere and was very direct and very nasty and said yes, and pointed to the employees in the pharmacy and was going on like this is all we have etc. something is seriously wrong here, what happened to the vow to help and save people life, customer service, integrity, values was awful. However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. I have made 3 complaints to your service department about the condition of your in store wheelchair. It's not hard to be a decent human being. I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. Normally bakery products are excellent. The average employee at Giant Eagle makes $27,418 per year. I placed an online order on December 23, 2022. As a matter of policy, BBB does not endorse any product, service or business. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. What they do NOT tell you is that now, if you buy one, it's down to $1.25! but they want to play that silly "security reasons " game. Be the first one to write a review. To the point when the customers would just straight up insult the shoppers. On Monday, September 19, I purchased what was supposed to be a USDA Prime NY Strip steak @~$21/lb. Giant eagle614-337-02452900 stelzer Rd Columbus Ohio 43219Is the office I'm complaining about Flu shots are only available from 10a-6p. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. Shed light on the availability of medication needs brought to someones attention. I gave her the substitutions and one additional item. I did in multiple. I have been in the consumer rating business for many years and never seen it as bad as this before. I realize that's how it works. this is very frustrating, inconvenient and time consuming. I have a problem with Heather at the market district location in waterworks mall, I would like to see her position taken away from her transferred or fired she is a very snobby rude loud and rude, Store at 2801 n. High st. street. Regina Zajac, [protected] [protected]@zoominternet.net. Giant Eagle 2840 Washington Rd, Canonsburg, 38 Complaints and Reviews And because of this despicable harassment and discrimination, I will be filing a discrimination/harassment complaint to the Ohio attorney general, Better Business Bureau, and Ohio Civil Rights Commission! Giant Eagle Inc | Complaints | Better Business Bureau Profile You will lose me and many others who despise having to use pc, etc to see your weekly special info. Their produce is always rotten. Especially the old ones, to think they have nothing better to do than be rude on the phone and then start crying if we're out of stock on something. He blewup at me " i was just trying to help" i said in a very rude way! You've lost sight of customer service. We pulled up behind a car and waited 20 minutes! Posted by giant eagle erie pa yorktown on Thursday, March 2, 2023. Review Of Franks Restaurant Hudson Fl 2023 . Jason (Columbia US) Getgo employee do not have lunch break in 2 years. My prescription was not refilled. They kicked my special needs 3 year old grandaughter out for not wearing a mask! NEVER GOING BACK, Desired outcome: It's more of an inconvenience than a convenience. No everyone lives their life online. Is this your company? 2023 Trustpilot, Inc. All rights reserved. Don't shop in Brooklyn ohio store especially when buying a sub sandwich. They formed a company called "Eagle Grocery.". I think that's obvious, Dec 7 2022 I would highly recommend shopping here. Little or no financial or budgetary responsibility Amount of Budgetary Responsibility: $0. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. Good MorningThe consumer's request was filled in December, however, it appears they never received it. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. The associate was extremely rude to me. Goodbye big bird your history. Plus sideclean parking lot, great attendants, friendly , great check out attendants mostly female that care! Customer Reviews. I know it's hard to find workers but I'd rather stand in a long line with a WELL worker than get SICK! Great service on Curbside Pickup in Erie! (being the thing that will keep me out of the store.a cashier was as sick as a dog. You sure have your priorities straight. Giant Eagle service worst ever since Covid 19 started. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. so seems frustrated and CHASTIZINGLY told me he would have to void everthing and start over and was rude! Click here to get notifications about new complaints of Giant Eagle. I have a family to feed and I am very upset. Or does that all fall on computers today? Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. It was a gift for a friend who's car had been taken to the repair shop for an indefinite period of time. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I will not shop at this store again and will encourage others to not shop here as well. The next best thing would be some sort of response just so I know you are aware of my issue. Wedge-tailed eagle - Wikipedia 9% of Giant Eagle employees are Black or African American. This is not acceptable. Learn how the rating is calculated 1 complaint. What they do NOT tell you is that now, if you buy one, it's down to $1.25! Leave a review. I sent the main manager Adrian A**** an email with the transaction history of my card. Made formal complaint with Customer Care. Unknown, 2 Complaint(s) Giant Eagle has extremely terrible customer service. And bugs. Hello Shop & Save. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. It's so fast and easy. One of the best Retail business at 3841 S Hamilton Rd, Groveport OH, 43125 United States. My husband, **** went to the Giant Eagle at Mayfield Heights to pick up a prescription in their pharmacy. I am left with a $139.99 gift card that I cannot use because it does not have a pin. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 I have been shopping there for 20 years and I was treated very rudely to a point that I may go somewhere else to do my shopping. 261 7008. This will surely increase the credibility of your complaint. Want to feel comfortable shopping here again and rude employees are being retrained and changing damaging behaviot btw: i went to lucky across the street.. On Friday 8/12/22 I went to Giant Eagle on Broadview Rd in Parma Ohio to get some things for a family party. Once I couldn't get there during my delivery time due to a road closure and they worked with me to schedule a later pickup time. Job Work/Life Balance Ive had two separate incidents where I was told the shipment would be in 3 days from the day my prescription was received by this pharmacy and what day I was to come back to pick it up. I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. Then, i went in. I will write and call to everyone I can to let them know how horribly I was treated. No one seemed to care about the mistake made in the store. Even giant eagle employee get all the brake getgo employee do not have people to cover all the brakes from other stores. $#*! Check out charged $16.99. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. I just don't understand how this could happen. The attendant looked to find it in the car wash and could not. I myself do not expect compensation back but for sake of others health this was unacceptable by any means! Category Food & Beverages. They can't because it's simply laziness. In Giant Eagle (I prefer to call it Giant Vulture), you get these ads saying, for example 'Buy 4 for $5 - before was $1.79 each'. Table of Contents show. For your reference, details of the offer I reviewed appear below. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Thank you. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. As you can see by the pictures below, when there is weight in it, it does not close, I believe the frame is bent. I was very upset. This is not the 1st time this has happened to me. What ever you feel is right. Giant Eagle Fuelperks+ vs the new myperks program (don't - reddit Giant Eagle reviews & complaints. Because more often than not, they have what is needed and at a fair price! When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. Good Morning. I can understand if they are busy but i could have cut my time in half if i would have been directed to the proper line. Either the employees/attendants don't understand because they make big issues of either money up front or "How much gas". I don't want to have to own a 500.00 phone with a tiny little screen that doesn't show squat. Please update the website to indicate when a service is not available during regular business hours. Country fried steak & eggs were. Weather or not she was a manager or a cashier she should have been helping due to the very large volume of people. Not only is it not obvious to this pharmacy but its oblivious to them. good bye giant eagle. The kitchen manager needs fired. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Companies can ask for reviews via automatic invitations. Consumers complaining about Giant Eagle most frequently mention customer service problems.Giant Eagle ranks 114th among Grocery sites. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. Our Benefits | Giant Eagle Careers I've waited over an hour in drive thru because people drop off their scripts and sit there and wait, holding up the lines extremely bad. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. The company even offers refills for pet medication. Category Food & Beverages. somehow the fuel perks vanished . Then I called. Giant Eagle, (store #4029). Giant Eagle's Customer Service is despicable! Highly disappointed! Contact Us Claim it and get a lot of features. And who in the hell can even see tiny print on the smartphone. I asked about my perks that were deleted Can the consumer advise which location she is referencing? 1.0. I wanted 2.5lbs Phone number +1 412 914 0830. I love Giant Eagle Curbside Pickup. Desired outcome: Phone number +1 724-258-5011. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. I was in a good mood untill I went to check out If you want more people to buy your products hire educated people who are not rude to the customers and do not look they live on the streets, do not require a loyalty card just to check out and purchase compatent self check out registers. We cannot discuss details around this or any situation that may be under investigation. Thank you. but 2. It goes against our guidelines to offer incentives for reviews. Retail Store Locations; Restaurant Hours; Department Stores; Government Sales and Auctions; . Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Pros. Hope the conversation the 3 associates had was very good. Author: Pittsburgh, Pennsylvania. What happened to integrity and company loyalty. " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons Pros & Cons are excerpts from user reviews. My parents come here to get produce, and they got me into the habit, too.
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