Mid Level Alight Solutions Customer Care Representative -Absence Management We strive for Excellence Every Day by collaborating with our clients and colleagues. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Bilingual (English/Spanish) Customer Care Rep - Virtual. It is a very convenient Job I have ever worked. Interested in Workday positions? Inbound Customer Service Representative Jobs (with Salaries) 2022 Customer Care Representative Resume Examples & Samples for 2023 - JobHero We strive for Excellence Every Day by collaborating with our clients and colleagues. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. Alight Solutions hiring Customer Care Representative - Bilingual Apply online instantly. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Career Development & Growth: We provide ongoing training, coaching and development. The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Alight Solutions Health Client Leader Atlanta, GA 17d $121K Per Year (Employer est.) We are forthright and genuine when we speak. Alight Solutions Customer Service Representative Reviews Get hired today! * Initiate new leave cases in our system Customer Care Representative Greater Toronto Area, Canada. Location: San Juan, Puerto Rico. * Very comfortable working with PCs and Microsoft Office, including corresponding functions (copy, cut, paste, toggle). The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Try to use as many recent work or internship related examples as possible in order to show you have real world corporate experience. then the employee has changed 1 company and 1 job. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. We are Alight Solutions. 553 jobs Customer Care Representative/Business Development Consultant James Braden Nissan Kingston, ON $31,200-$55,000 a year Full-time + 1 8 hour shift Responsive employer Customer service: 1 year (preferred). Our Promise This position supports Alight s benefits administration and HR BPO platform businesses. Alight Solutions Customer Care Representative Reviews Customer Care Representative (Open to Eastern & Central Time Zones) Job Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Join our team. We learn from one another, champion progress and challenge the status quo. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! Amas el desafo de tomar decisiones en el momento mientras ayudas a gente que est tomando decisiones importantes de su vida. Customer Service Representative at a Lighting Company Duties: Work with our customers and senior sales rep to answer questions and provide accurate information about our products Schedule and. Alight Solutions are currently recruiting for a Customer Care Delivery Specialist in HR Services with Italian and English located in Krakow, Poland (remote work possible). Its a permanent virtual customer care representative Job. * PEOPLE MATTER is one of our company s core values. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. |, MCAT Critical Analysis and Reasoning Instructor, MCAT CARS Instructor, San Juan, Puerto Rico Office. Benefits start on your first day of employment, Programs & activities that give back to our. Jeremiah Martin - Customer Care Client Specialist - Alight Solutions We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. We act with respect and accountability, mindful that our actions affect the lives of millions in meaningful ways. Alight Solutions is proud to be named to the Top 100 Companies for Remote Jobs by @FlexJobs! Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. * Express yourself in an open and honest manner I am currently a Customer Care Client Specialist at Alight Solutions specializing in the administration of employee benefits such as health and group benefits, defined contribution, and defined . Find out if you meet the requirements! Esto te describe? This training will take place during the first 5-weeks of your employment, and the hours are full time. View Willa Davie's email address: dxxxxxxxxxa@elevancehealth.com & phone: +1-520-xxx-xx22's profile as Customer Care Representative II at Anthem, Inc., located in Greater Indianapolis. * Bilingual (English/Spanish) is a plus Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . * Engage people who need help with their leaves of absence, using a variety of technologies including inbound and outbound telephone and chat Stay updated on our new opportunitiesJoin our. Alight Solutions Customer Care Representative, Human Resources At least 4 years of customer service experience, or a combination of education and experience: High School diploma and 4 years of customer service experience, OR, Associate's Degree and 2 years or customer service experience, OR, A self-starter with excellent communication skills (verbal and written) and the passion to provide the highest level of customer care and satisfaction, Ability to be flexible, adaptable and dependable in a constantly changing, fast-paced environment, Ability to receive and immediately apply constructive feedback, Ability to multi-task using several Windows applications at once while assisting a customer on the phone, Flexibility to work a specified shift and extended hours as necessary, Experience in one of these industries is preferred: Health Care, Human Resources Services or Financial Services, High School diploma plus equivalent years of related industry experience. Empezar as tu carrera con ReedGroup con un programa de entrenamiento completo. Customer Care Representative, Human Resources - Virtual job in Parkersburg, WV. #FJTop100 #remotework #remotejobs #jobs #jobsearch, Top 100 Companies to Watch for Remote Jobs in 2023 | FlexJobs, Averages based on self-reported salaries. How much does a Customer Service Representative make at Alight - Indeed Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Our story starts with a simple universal truth: Every business is a people business. At Alight Solutions, we are reimaging how people and organizations thrive. Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. Full-time $12.50 an hour. CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender. * Use productivity and quality data & metrics to achieve superior customer service results We're always looking for great talent. If so, you've come to the right place. The assessors like to know that you are familiar with the company and with the position for which you are interviewing. We believe that every day is an opportunity for growth and are energized by going above and beyond whats expected. We reward continuous improvement and encourage you to own your own development. Alight Solutions Como un representante de servicio al cliente en ReedGroup, ayudars a personas a navegar la logstica y la administracin de sus ausencias de trabajo. East Region States: Delaware, Florida, Georgia, Indiana, Maine, Maryland, Michigan, New Hampshire, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Vermont, Virginia, Washington D.C. West Virginia Full Time At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. At Alight, we are reimagining how people and organizations thrive. Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to one or more of the following: health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Account Executive, Key Accounts Alight Solutions Jobs, Applications Developer Alight Solutions Jobs, Associate Consultant Alight Solutions Jobs, Customer Care Representative Alight Solutions Jobs, Senior Client Manager Alight Solutions Jobs, Senior Operations Analyst Alight Solutions Jobs, Solutions Architect Alight Solutions Jobs, Technical Business Analyst Alight Solutions Jobs, Alight Solutions Customer Care Representative Jobs. We want towelcome you to learn more aboutAlight and our Customer Care team. Alight hiring Customer Care Representative -Absence Management We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). * CAREER DEVELOPMENT & GROWTH: We provide ongoing training, coaching and development. The estimated base pay is $36,558 per year. READ MORE Awards and Recognition Our work with the most influential companies has been recognized across the world. I was responsible for keeping up to date with daily schedules and routines and managed all of . Customer Care Representative, Human Resources (The Woodlands, TX) job Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices and observances, unless doing so would result in an undue hardship. * High School Diploma or equivalent is required, bachelor's degree a plus Be the first to receive the latest Customer Service Officer Full-Time Jobs in the US. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Customer Care Representative *Remote* Job in Washington, PA at Alight The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. 2023 In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. 88 followers . Alight - 3.1 San Juan, PR. Are you interested in helping us shape the future of work and life for organizations, people and their families? Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. A 401k plan that includes a corporate match. They may often give instructions by phone and besides performing clerical tasks, they also assist . We strive for Excellence Every Day by collaborating with our clients and colleagues. Customer Care Representative, Human Resources - Texas Virtual (Work At Alight, we are reimagining how people and organizations thrive. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but limited to subsidiaries, partners, or purchasers of Alight business units. Reporting Relationships Customer Care Representative - Open to Alight Alumni Only at Alight As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Learn how this feature works. It's why we're so driven to connect passion with purpose. Scroll down below to view similar jobs . Responding promptly to customer inquiries. We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. Esto incluir ser el primer punto de contacto para los clientes que necesiten ausentarse del trabajo, debido a enfermedad o heridas, o a responder a sus preguntas. Must be able to work a flexible schedule based upon high call volume needs. Alight believes diversity should be visible, valued, and sustained throughout the organization. Customer Care Representative, Human Resources (Charlotte, NC) job * Call Center and Hospitality experience preferred. Want to receive job alerts for similar jobs? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. We are mindful that our actions affect the lives of millions in meaningful ways, through the work we do for our clients, our relationships with each other, and the contributions we make to our local and global communities. Customer Support Representative Salaries in the United States for New York Equal Pay for Equal Work Act Statement. READ MORE Important information: This job is no longer accepting applications. In addition to a base salary, this position may be bonus eligible. |, Route Manager Trainee (Entry Level & Experienced Hire), Assistant Manager, Merchandising - Colonial Plaza, Customer Care Representative - Open to Alight Alumni Only Be prepared to answer why you are interested in this particular job opening. Required Skills. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. Be sure to provide comprehensive yet succinct descriptions that are clear and easy to follow. Si es as , entonces ReedGroup es para ti! Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. Check out our open opportunities below. * Dependable, service oriented, honest, compassionate, persistent, and thrive in a working environment where you use your analytical & problem-solving skills to help others Culling together a clear, well-defined list of customer care representative tasks and responsibilities is the first step in creating a thorough job description. Working as a Customer Support Representative at Alight - Indeed Meet Alight Customer Care Watch on Why Alight? The average salary for a Customer Care Representative is $37,003 per year in United States, which is 4% lower than the average Alight Solutions salary of $38,792 per year for this job. A Customer Service Representative also handles concerns, complaints, or other issues. View Job description, benefits and responsibilities. Days are spent interacting with people over the phone to help them with questions they have about one or more of the following: healthcare benefits, Medicare benefits, 401k savings and retirement plans, leaves of absences or payroll. As a Customer Care Representative 1, a typical day to include the following: By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. * Able to work independently and to adapt to a rapidly changing environment Copyright 2023 Grabjobs Pte.Ltd. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Aanchal Dhillon - Customer Service Representative - Alight Solutions Disabled Person, Inc. Es importante para ti unirte a una compaa donde "La gente cuenta" y "Hacemos lo correcto". Alight Solutions Customer Care Representative Reviews Customer Care Representative Human Resources. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. Our story starts with a simple universal truth: Every business is a people business. As a Customer Care Representative, a typical day mayinclude the following: Handling a high volume of inbound calls from our clients' employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, Medicare benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. At our core, we Champion People, help our colleagues Grow with Purpose.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job.

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alight customer care representative job description