Your bus pass will be automatically renewed unless you have applied under disabled person's bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Free travel bus pass and voucher renewals, categories D (Walking impairment)& G (Unable to drive), please click here or for further information. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. 1 week before current vouchers expire. If your card does not scan the driver should accept it providing that it's in date and the photograph is valid. The cookie is used to store the user consent for the cookies in the category "Other. We will automatically renew your older persons bus pass at least 2 weeks before your current one expires if you have used it: Before your pass expires, we may send you a letter inviting you to renew it manually. How did the American colonies actually win the war and gain their Independence from Britain? Have you moved? The list of these services is on the GCC web site, under Transport. What do I do about my concessionary bus pass? My age-related pass has now expired but I have not received a new one. You must let us know if you have changed address over the last 2years and your bus pass is about to run out. Concessionary bus passes will no longer be renewed automatically. The passes will be sent out automatically but people should call the bus renewal hotline . We'll renew it automatically and send your new one in the post at least 3 weeks before your current pass runs out. "Our system now generates new passes automatically at least a fortnight before the current pass expires so pass holders don't need to do . Your pass will be automatically renewed if you have used it within the last 13 months. The cards offer older and disabled people free travel in the capital New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. However, we do recommend that 'recorded delivery' is used if valuable documents are being sent. The cookie is used to store the user consent for the cookies in the category "Performance". Essex County Council is required to ensure that it only issues passes where it is satisfied that the criteria has been met. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. The county council will not reimburse you for any charges levied by medical specialists or advocates. Older Persons Bus Pass Older Persons Bus Pass Concessionary travel (including bus passes) for older residents and people with disabilities is run by Staffordshire County Council. system now generates new passes automatically at least a fortnight before the Please call us on 0345 200 0388 or you can amend your details on the websiteApplyonline. Pass holders who have not used their pass between 01 March 2022 and 28 February 2023 will not have their pass automatically renewed. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. It does not store any personal data. Frequently asked questions about concessionary bus passes Do not include common words or names. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. An older persons bus pass has exactly the same benefits as a disabled persons pass. Username Password Forgotten your Password? Most young disabled (under 16) pass holders should have received a short form to return. Can I use my pass on Trains? The eligibility for an Older Persons Bus Pass is set by the Department for Work and Pensions. Can I use my bus pass on Night Buses, such as N94 (Chelt to Glos). I have moved into Gloucestershire. If you have any questions, you can call us to discuss your application on 0345 200 0388. If youve moved since your last pass was issued, youll need to provide proof of your current Medway address. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. A 5 administration fee will be required for a replacement bus pass. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Older or disabled persons bus pass | Essex County Council We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. Completed and returned renewal forms will be processed and new passes issued in advance of your current pass expiring. Forgotten your Username? You may be eligible for financial support. For those people needing to apply for their renewal this too can now be done byApplying online. I am a disabled pass holder, will I receive a bus pass renewal letter? All content 2023 Southend-on-Sea City Council. Call us: Alternatively, you can call our customer services team on 0345 600 6400 if you would like to renew your pass. Are senior bus passes renewed automatically? Concessionary Bus passes are accepted on Gloucestershire Park and Ride services, but only as a concession and a reduced bus fare will still apply. If your pass has already expired you can still renew your bus pass. Open all. Logo: Visit the Southend-on-Sea City Council home page, Find out more about cost of living support, Renewing your bus pass or reporting it as lost or stolen, Births, deaths, marriages and civil partnerships, Communities, neighbourhoods and the environment. Blackburn with Darwen: Will receive a renewal form, as evidence is required to obtain a new pass. This might be a letter confirming your eligibility and asking if you wish to renew. www.gloucestershire.gov.uk/fairprocessing, Age - they need to have reached the pensionable age for a woman irrespective of whether they are male or female, You have not used the bus pass within the last 13 months, You have only used your bus pass in London where the bus passes are not recorded on the Oyster ticket machine. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Learning impairment that has resulted in an arrested state of development before adulthood. igo card for 11 to 16 year olds. LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. Check service availability with your bus operator andread our summary of the changes to bus services before applying for or using your bus pass. Older person's bus pass renewal. Renewing an older persons bus pass. If you have any questions, please contact Essex County Council by calling0345 743 0430. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. I have not had an automatic renewal what do I do? Collecting an application form from your local library. All young disabled pass holders must provide a new photo if they wish to renew. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. For assistance with new applications: (Click the arrows below to reveal the answers). How long will my new bus pass be valid for? Please use the eligibility calculator at www.gov.uk/state-pension-age to find out when you will become eligible for a pass. Essex residents who are applying for an older persons or disabled persons bus pass for the first time may apply to Essex County Council. You will need to apply to this authority for a new pass. These are mostly people who have held a bus pass since at least 2008 and will now be . If your pass went to your previous address we will require proof of your new address to update your record (see link http://www.nowcard.org/nowcardfaq.asp#FAQ23) and if a replacement is required you will need to pay the 10 fee. If you have not used the Bus Pass system before, please sign up for an Account using the Don't yet have an Online Account section. As a general rule, it is usually cheaper to call during the evenings and weekends. Bus companies have been informed that they should accept concessionary bus passes that cannot be read automatically provided that: If you have difficulties, please report the matter immediately to the bus company on whose service you wanted to travel. Can I use my OAP bus pass on trains? Freedom Pass expiring: How and when to renew London travel permits. Calls from mobiles are likely to be considerably higher than those from landlines. Over 60 travel concessions & bus pass | Age UK We will post your renewed bus pass 18days before the old one expires. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Please provide them with as much detail as possible about the journey you wished to make. If you were sent an automatic 12 month extension to an older persons bus pass during 2021 we will automatically renew your older persons bus pass for an additional 3 years. If a disability-related pass holder wants a replacement bus pass there is a 5 replacement charge. If you have not received your renewal form, please contact our information line on 0345 600 0659. Renewing your bus pass or reporting it as lost or stolen Application forms for the 'English National Concessionary Travel Scheme . Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. Can I use my pass on Trains? Older person's passes which have NOT been digitally in use and recorded on a local bus route within the previous 12 months will not be renewed automatically, but may be renewed upon request. You will receive your pass by post within 5 working days. If your pass has been stolen, you should call 0345 200 0388 to replace it. If you have received a letter from us and would like to renew your pass, make sure you have your current bus pass number to hand and renew your pass on the My Bus Pass website. Please check with the county council in the area you plan to visit. Calling from a land line will normally be cheaper than the cost of a 2nd class stamp. If it hasn't arrived 1week before the expiry date, please tell our Passenger Transport Unit. Major investment in boroughs schools continues! Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Are you struggling with the cost of living crisis? We only need this if you want us to contact you and we won't keep it once we've replied. Copyright 2023 Wisdom-Advices | All rights reserved. The most likely reason is that the issue of new concessionary bus passes coincides with changes being made nationally to the smart card operating system. Unable to drive for reasons of medical fitness. This will depend on whether an applicant's disability is long or short term and also the type of disability 'proof' that is provided. Nexus issues important update on free bus pass renewals They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Your browser does not allow scripting so some of the features of this page may not work. Read and contribute to the 20 readers' comments . Please note below the procedure for Free Travel Bus Passes that expire on 31st March 2023: Will be automatically renewed without the need to complete a renewal form. . However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. The way of applying may be different to the way you applied in Gloucestershire. A Free Travel Card will be issued automatically at age 66 if you are registered for the Public Services Card and getting a pension from this department. How to renew your London Freedom Pass - The Independent If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. If your pass is due to expire and your address has not changed, well renew your pass automatically and send it in the post at least a week before your old pass expires. Hampshire County Council Concessionary Travel Scheme - General Terms Your bus pass will be renewed automatically. This form can be completed and returned in the envelope provided with your form. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Flexible support fund - available at . If we send the bus pass to your old address, there will be a 10 fee to send a replacement to your new address. Call costs are dependent on the service provider, and typically include a connection charge and an additional time-based call rate. Customers will receive their new pass to the registered address at least1 week before their current pass expires. The renewal process for bus passes and travel vouchers depends on whether they are age or disability-related. It is no longer possible to change your delivery address, replacement charges may apply if pass is sent to an old address. However, in respect of other disabilities we might ask for a copy of updated information to enable us to renew your pass. Copyright Lancashire County Council 2022. For more information please call 0345 200 0388 or email:help@canigetapass.org.uk. If you have received your letter already and are ready to renew your pass, please visit the My Bus Pass website to renew. Changes To Renewal Of Concessionary Bus Passes - Isle of Wight News You do not need to renew an igo card. If you have moved address since receiving your bus pass, please notify us of your new address . The cookies is used to store the user consent for the cookies in the category "Necessary". If you do not have your current pass, then please contact us. This website and payments services are provided as a managed service by South West Smart Applications Limited, 14 High Cross, Truro, Cornwall, TR1 2AJ. What time can I use my bus pass outside of Gloucestershire? Continuing eligibility for a pass issued due to a . Apply for or renew your bus pass. Your pass will be valid until the expiry date shown on the front of your bus pass or until the announcement of any alterations to scheme conditions. For further information see. You can apply for your renewal bus pass online. If you have not received your new bus pass this may be due to the following reasons: If you have not moved please visit a participating library to renew your bus or contact us on 01452 426265. You should continue to use your current pass, but then cut it up once your new pass arrives. You will need to apply to your new local authority for a new pass. Births, deaths, marriages and citizenship, Free bus passes for older and disabled people, Applying for a disabled person's bus pass, How we look after your personal information, British Sign Language (BSL) introduction to our website, Automatically renewed passes were produced on 24 February 2023 and are being sent out in the next few weeks. If you move address, update the details on your bus pass at least three weeks before the renewal date. It is no longer. Renew an existing pass | Transport for Greater Manchester Can I use my bus pass on Park and Ride Services and Airport Transport Services? If you destroy the new pass instead of the old one, you will need to pay 10 for a replacement. For further information on the free travel bus pass and travel voucher scheme please click here or for further informationor contact our Free Travel Bus Pass information line on 0345 600 0659. However, GCC has not been involved in this. current pass expires so pass holders dont need to do anything, just wait for a For further information see www.gloucestershire.gov.uk/fairprocessing. Older person's bus pass | Leicestershire County Council This cookie is set by GDPR Cookie Consent plugin. Older persons concessionary bus pass application - PDF(0.6MB), Disabled persons concessionary bus pass application - PDF(86.2KB), Concessionary Pass Terms & Conditions - PDF(35.2KB), Scheme Definition - 2017-18 - PDF(156.1KB), Arrangements for Reimbursement - 2017-18 - PDF(136.8KB), TTRO application advice and planning a road closure, Public Rights Of Way User Satisfaction Survey, Intelligent Transport Systems / Traffic Signals, Wall-mounted street light replacement programme, Interactive Maps and Live Travel Information, Temporary housing signs for development sites, Real-time information for connected vehicles, Money-saving tips for travelling around on an e-scooter in Essex, Money-saving tips for travelling around on public transport in Essex, Money-saving tips for travelling around on two wheels in Essex, Karina Izod, Cycle Training Administrator, Travelling around on two feet for free in Essex, Essex, Southend and Thurrock Authorities: Companion Passes are valid in these areas. These cookies will be stored in your browser only with your consent. Under normal circumstances, you can travel free if you board the bus between 9.30 am and 11 pm on Mondays to Fridays and any time at weekends and bank holidays. However, if you have moved, you need to tell us as soon as you move to ensure that we have the correct information for you. This Unemployed people. Strong passwords contain 10-12 characters and combine uppercase and lowercase letters, numbers and symbols. By clicking Accept All, you consent to the use of ALL the cookies. thurrock.gov.uk uses cookies to make the site simpler. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. Bus Operators may wish to download the documents below which contain information about the Scheme for 2016/17 and the reimbursement rates. The pass is valid for the journey being undertaken, for example at the right time of day. Using your card. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because, . Use the application form below to send us your new details no later than 1calendar month before the end of your bus pass. Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. Higgins, Telford & Wrekin Councils Customer Services Manager, said: The last time bus passes needed to be A concessionary travel pass normally entitles you to free travel on all off-peak services (from 9.30am to 11pm) Monday to Friday and at all times during weekends and Bank Holidays. What do I do about my concessionary bus pass? Cumbria: LANCASHIRE DISABLED PASS HOLDERS ONLY - If your pass expires in the next two months and you have not received a renewal pack, we may not have your current address, please print off the renewal form below and follow the instructions on the form to renew your NoWcard bus pass. State pension claimants who apply directly through their local council should be aware. Park and Ride Services and Airport Transport Services: it will be necessary to check with the Bus Operator or the Local authority for that area, prior to travel if they accept concessionary bus passes, and if any charges apply. Renew a bus pass | Apply for a concessionary bus pass - Medway You will not be able to use My Bus Pass to renew your pass unless it has an expiry date betweenMarch 2020 and March 2023. Some bus services are changing. If you have moved since your last bus pass was issued and we have not been informed you will need to visit a participating library with proof of your current address. If you have an age related pass or travel vouchers, we will automatically renew them when they expire. Login Or Register | Lancashire County Council Bus Pass However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. read our summary of the changes to bus services, renew your pass on the My Bus Pass website, let us know if you no longer require a bus pass, evidence we accept as proof that you are still eligible for a disabled person's bus pass. Login to renew or manage your Bus Pass and to keep your details up to date. You also have the option to opt-out of these cookies. If you cannot apply online for any reason please contact us. It is being used by the person whose photograph and name appears on the pass. Companion passes are automatically renewed at least 2 weeks before they are due to expire. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. There is no need to contact us until we get in touch with . Your bus pass will be automatically renewed unless you have applied under Disabled persons bus pass category D or G, with these a letter will be sent prior to expiry asking for further evidence to clarify your eligibility. We send out renewed passes by the end of March. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. When can I use my concessionary bus pass in Gloucestershire? You can start using your new pass immediately, just like you would with a new debit or credit card. Renew your older or disabled person's bus pass Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Typically, we will automatically renew passes for people with visual impairments and hearing impairments. Bus pass renewals - Travel Devon renewed people had to fill in forms and submit photographs but we have scrapped You can renew your bus pass up to 8 weeks before it expires. Two weeks before your current bus pass expires you should receive a new bus pass in the post. What happened to the baby in Joy Luck Club? Residents are. If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. Currently this is at age of 66. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass.
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