The best seats on Virgin Atlantic's A350 economy are rows 45, 52, 53, and 54. The bar is available to customers flying Upper Class on our Airbus A330 and Boeing 787 aircraft. To see a video of that previous trip for the inaugural of this new Upper Class Seat, see the below video. The trays had a tablecloth integrated into them, as opposed to the crew setting a tablecloth directly on our tables. Best Spa I have flown Virgin Atlantic Premium Economy several times and it is my favorite premium economy airline offer. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. There is also a new leisure format of this aircraft with fewer Upper Class seats and many more economy to read more see, Virgin Atlantic unveils reconfigured A350 for leisure markets, We have reviewed this new seat before, on a trip to New York just over two years ago. I appreciated the fact that each course was served in succession, rather than getting an Economy style tray with all courses presented together (something that many airlines are still doing under the pretence of COVID safety). They found her a seat in economy with spare seats and said she could come up to the bar in upper class whenever she wanted during the flight. New additions include: Lamb hotpot with vermicelli rice and seasonal vegetables Vegetable korma with Gujarati green beans, jeera pilau rice and paratha Alongside my drink I was served a packet of sour cream pretzels. Double-check which aircraft operates the route that you're about to book. Goodbye Virgin forever. Compare the cost in points or miles to cash, and see which option is best. While their business class is pretty good, in some areas it lags behind rivals. Check here before booking an award fare. Snacks are available after the first meal is served and until 40 minutes before landing. 2 My wife and I were traveling with our grandkids (ages 10 and 7). Not just 30 upper class seats but 44 packed in like sardines. It also had the advantage that when the food is served you can move your laptop or work to one side and eat without having to put everything away. Vegetable korma with green beans, pilau rice and paratha. I also think Virgin Atlantic has the friendliest staff in both the upper class and premium economy. Upper Class passengers with Virgin Atlantic can enjoy a full-service meal in the lounge at the airport before boarding (the Virgin Atlantic Clubhouse at LHR is fantastic, by the way). Virgin Atlantic 23 London (LHR) - Los Angeles (LAX) Tuesday, May 25 Depart: 2:30 PM Arrive: 5:45 PM Duration: 11hr, 15min Aircraft: Airbus A350-1000 Seat: 10K (Upper Class) I was first onboard and walked through the onboard lounge and turned left to find my seat on the starboard side of the plane. The overall maintenance and cleanliness left a lot to be desired. The Virgin Atlantic Dreamliner offers 3 rows of seats in a herringbone formation. See more More legroom, more style I understand the lounge in T2 is nothing on the T3 Lounge. However, I cant help but wonder what it would be like if you were to fly in these seats with a crew that was having an off day. Since passenger flying restarted in July 2020 the airline simplified its onboard service to minimise interaction between customers and crew. Its a nice to have I guess, and we made the most of it catching up with colleagues, but it isnt the same as the bar and while I completely understand the economics of why the bar had to go (and before that, the on-board massage), its a reminder of the economics of air travel. This is a couple of couches and a screen. Read More, WELL TRAVELLED + BOUTIQUE HOTELS + ADVENTURES = THE BOUTIQUE ADVENTURER 2020 The Boutique Adventurer Travel Blog . Quite possibly the least healthy meal Ive ever seen in my life, especially since I was back on the champagne at this pointbut delicious nonetheless. Created for the most discerning kids, a variety of familiar dishes can be pre-ordered in My Booking or by phone. If you're spending your cold hard cash or splurging your stash of Flying Club miles on an Upper Class ticket, then there are definitely a couple of decisions to make before you click that confirm button. Sadly its only one way for Virgin now as Delta wont care about running it into the ground so long as they keep their lucrative gate slots at Heathrow, which was the only reason they bought the stake. $26.99. Seat Selection. This post contains references to products from one or more of our advertisers. The crew were really great in trying to help but ultimately they were just as stumped as I was. I think there are various reasons for that. There are several dishes to choose from, some of which are familiar, some that offer a few unexpected delights. What about food and drink onboard? I had the same issue the last time I flew with Virgin Premium Economy and it did appear that no one but me experienced problems with the wifi. This card comes with a long list of benefits, including access to Centurion Lounges, complimentary elite status with Hilton and Marriott, at least $500 in assorted annual statement credits and so much more. This was fantastic service recovery and not something I was expecting at all. While some airlines operate four classes on some of their long-haul jets, Virgin Atlantic opted for three: Upper Class (business class), Premium (premium economy) and economy. Theres a good reason for this from the airlines point of view since it stops people standing on the seats and dirtying them. I even prefer the Premium Economy in the 787 -but they are mysteriously not available on the same plane. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. If you have two devices then the code will work on either, but not on both at the same time. Booking Virgin Atlantic Business Class. To celebrate both Virgin and British Airways collaborated on a dual take-off on the morning of November 8, 2021, with A350 aircraft taking off simultaneously from the two adjacent runways at London Heathrow at 0850. During our final approach I had to carry out quite the act of contortion, to snap this quick picture of the Golden Gate Bridge. Since we were planning to see Metallica a couple of hours after landing, I figured it would be a good idea to try and get some sleep beforehand. Secondly, its debatable just how much extra privacy it gives you anyone walking past can look down onto you sleeping just as they would normally. You'll have to be flying on pretty specific routes to fly this unique configuration. And lastly, it does make it awkward if you wake in the night and want to get up, since it is quite difficult to get up with the door shut, and opening it again while lying down isnt completely intuitive, or physically easy, though with practice it would become easier. But my friend who I was traveling with also had problems with them. Extra bites rules were the same as the flight over eg after the first meal up to 40 minutes pre-landing and the following were on offer: Seabass fillet marinated in green chutney with mustard potatoes and tomato sauce, Butter chicken slider with yoghurt slaw and potato wedges, Salted caramel cheesecake with a berry compote, The wines and port available were the same as the flight from London Heathrow to Delhi. Champagne Ayala or Hambledon Classic Cuveee English Sparkling wine. Prices vary based on the route, and there is often an offer for a limited time period and one for access for the entire flight. We'll run a soft credit check to find special offers, but it wont affect your credit score. YES!!!! It featured every type of egg dish you could imagine as well as things like French toast. To my mind, the key difference is that the seat turns into a lie flat. I selected the braised pork cheek with cauliflower puree, kale and fondant potato as my main course. Terms and conditions | And forget about arriving into T3 at LHR with any hopes of making a connection within a span of at least a 3 hour ordeal if you have to change terminals 2.5 hours to bus from T3 to T5 to catch an intra-Europe BA flight exhausting and stressful. Required fields are marked *. We'll welcome you onboard with a chilled glass of Champagne or English sparkling wine. However, the wine and bubbles on offer were a considerable notch up from premium economy. Trip Verified | Used Virgin Atlantic for this trip, first time with VA for about 5 years. Also, it is impossible to convert the seat from sitting up to flat without the assistance of a flight attendant, which I also find annoying. The best seats for leg room (or more accurately, foot room, are the bulkhead seats in row 1. It isn't, however, completely flawless and the narrow footwells and the lack of storage space around the seat are going to irritate quite a few . Improve earnings, maximize rewards and track progress toward dream trips. The cabin manager very kindly offered me 20,000 points as compensation as she said she could see that I was a Virgin gold card holder. Virgin Atlantic 787 Upper Class ice lolly. Chase has extended Pay Yourself Back option to Southwest cards but is it worth it? private suites with closing doors in Business Class, REVIEW Lizard Island, Great Barrier Reef, Frequent Flyer status during flight: Virgin Atlantic Gold, Booking type: Cash fare (LHR-SFO r/t for 999). Newer planes also have the Retreat Suite area at the front of Upper Class. Strangest of all was the proximity that we had to neighbouring passengers heads, that peered up over the very short walls of their seats. With some exceptions, the general standard is absolutely fine, but its not exceptional. Suffered the same issue, booked with the promise of an upgraded A350, then got switched to inferior 787 with cramped coffin seats and almost no window view. You wont be surprised to read that there was virtually no wait to get through security. Virgin is almost entirely back to pre-covid catering now and the menu included multiple options for each of the three lunch courses. Great interaction time, You see things differently when you travel with children. A small snack basket had been set up but there was no permanent bartender or indeed much uptake from other passengers wanting to use this space. However, if you have a seat in the middle, you will be directly facing those who have a seat on the right-hand side of the plane and vice versa. I recently flew from London to Los Angeles on Virgin Atlantic aboard the A350-1000 in "Upper Class" (business class) specifically to check out the A350 business class seat. The seats and layout was a let down. Sometimes it's worth a large investment to reap the benefits of a great credit card. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. Judging by my seat, there are still a few teething problems (the IFE not working properly and the seat frequently jammed, and I know another seat in Upper Class stopped working altogether) but in time I suppose the engineers will sort that out. Back then I was blown away by the experience, since I only really had economy and a handful of 90s Business Class experiences to compare it to. There was also an integrated USB port built in to the screen, next to the headphone jack. Find Premium flight deals. I appreciated the fact that the Coke Zero was served in a proper tumbler with full sized ice cubes, rather than the thimble-like vessels used by some other carriers. Then, four coveted seats 3A, 5A, 3K and 5K are flush against the window for those all-important photo ops in the sky. 1- When arriving LHR by taxi you check in at a private upper class area very far from the maddening crowd. On Virgin Atlantic, the staff in Upper Class actually come to your seat and proactively ask if there is anything more you would like. And Ethiopian Airlines Business Class (Dubai to Addis Babba?) The A330-300 and 787-9 (which is what I was flying on for this review) have seat widths of 22 inches. The newest A350 planes are fitted with The Booth. In a reversal of the simplification of its food and beverage service due to COVID, the airline is looking towards a return of some of the most popular elements of its Upper Class service. As such, Virgin Atlantic is not an airline that I would currently recommend flying, unless the cost is materially cheaper than the alternatives. For passengers who prefer a bit of ease when egressing from their seat but also enjoy gazing out of the window at the world below, then the Solo Freedom Suites (2C, 4C, 6C, 2H and 4H) are perfect. The crew on our flight were fantastic and also helped to make up for some of the shortcomings of the hard product. Earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Virgin Upper-Class Bassinet Dimensions: on the 747-400, Boeing 787-9 and Airbus A330 the Upper-Class bassinet measures 35cm wide x 24cm deep x 76cm long, has a maximum weight capacity of 11kg and a maximum . It offers a host of additional benefits which add the most luxurious touches to your flight experience. I was fiercely loyal to Virgin up until 2012 when their upper class was still state of the art. The current welcome offer on this card is quite lucrative. I have seldom experienced this, even in business class on other airlines. As of May 2022 this is still not something that British Airways is able to offer. The wifi starts at 2.99, but youll have to pay considerably more if you want to do any work. I find this process a significant plus. The crew were very friendly and welcoming during the boarding process. I got this to work, but it was quite beyond me to understand how it worked so I just used the touchscreen. Absolutely hated the seat configuration. Thank you Virgin Atlantic! Then again, in this situation, something like a quad suite in Qatars Q suites would be far preferable. The onboard bar and purple lighting are all well and good but ultimately do little to make up for the woeful seats. However, once she got on the flight, she was confronted by an angry male passenger with his family who insisted that these were his seats, which was quite unpleasant. Starters for dinner were a choice between a chicken parfait with apricot chutney and beetroot with a goats cheese mousse, plus warm artisan pieces of bread. The clubhouse is big much bigger than the average airline business class lounge. First off, every seat in the cabin is both parallel to the sides of the fuselage and faces forwards -- already off to good start. The clubhouse also has several areas that can be used for things other than working, eating, or drinking. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. $200 Uber Cash: Enjoy Uber VIP status and up to $200 in Uber savings on rides or eats orders in the US annually. There are two dedicated Business Class bathrooms on the Virgin Dreamliner (for 30 seats), which meant that there was no wait at all to get changed into sleepwear. Bookings made by credit card or debit card no longer incur a fee. Virgin Atlantic Upper Class Review (2023) Is it Worth It? Warm sweet brioche bread and butter pudding with fresh cream. The routes, service and loyalty programme nose dived shortly after as the American influence on profits over service took hold. Best of all was the area designed for sleeping/resting. It definitely felt like I made a far wiser choice with the chicken burger, served with a packet of crisps and a chocolate cake. Most of the time, the aircraft type will be written in the flight details while booking. Meal service and thats it they disappeared. Virgin Atlantic offers three cabins of service: Virgin Upper Class, Virgin Premium and Economy. The QR code menu for breakfast was impressive. Once the flight took off, it was clear that there were several empty seats in the upper class. Virgin Atlantic by Natalie Clarkson 20 October 2021 If you're planning to jet off with Virgin Atlantic soon, take a peek at its brand new onboard menu. We had a very poor experience in the Upper Class wing last year, due to an issue with my wifes ticket resulting from the flight being rebooked due to COVID disruption. Since we have written about the celebrations elsewhere: British Airways and Virgin Atlantic perform dual take-off from Heathrow to New York. Around 90 minutes before landing I completely gave up on sleep and asked Kamara if she wanted to head to the bar with me to grab some food. Learn more. Get up to $300 back per calendar year on the Equinox+ digital fitness app, or eligible Equinox club memberships when you pay with your Platinum Card. I was much more successful on the return overnight flight, and it also reminded me how good the Virgin flight attendants are, something I had forgotten in the two years Ive been away. The first being that the window seats on the Airbus A330-300s and 787-9 Dreamliners (rows A and K) actually face inward into the cabin, rather than out of the window. Virgin Atlantic's Upper Class Extra Bites menu also has some brand-new additions, including cream tea with fudge scones and clotted cream, salted caramel spread and strawberry jam. Once we were on board the plane though, things improved. Passengers can order more than one of the following options: Cream tea: plain and fudge scones with clotted cream, salted caramel spread and strawberry jam (I chose this option and wow the salted caramel addition was fantastic!). Related: A350 suite showdown: British Airways' Club Suite versus Virgin Atlantic's Upper Class Suite. (For take-off and landing, there is an over the shoulder strap as well as a waist strap.). I only managed to get maybe one hour over the 9/10 hour flight. Drinks and snacks after takeoff 3. Privacy policy | The main reason being that each seat faces the back of the seat the row G in the middle, giving the illusion of slightly more privacy. different airlines offer incredibly varying products, A350 suite showdown: British Airways' Club Suite versus Virgin Atlantic's Upper Class Suite, 14 Airbus A330-900neo aircraft that Virgin has on order, 6 features that set the 787 Dreamliner apart from the rest, review of the Upper Class Suite on the A350, Do Not Sell or Share My Personal Information. Upper Class is Virgin's most premium upgrade available. Ive flown Qatar & Etihad Business, so this was a massive disappointment in Upper class. However, I was surprised to find that I could either sit completely upright or completely flat no halfway recline in between, which was quite annoying. Enrollment required. 1 Mar 2021 by Mark Caswell Virgin Atlantic has launched its new spring menu, which sees the return of welcome drinks and hand plated main meals in Upper Class. Once we were sorted, I told the Virgin Atlantic representative that he could make it up to me by getting my friend either upgraded or empty seats next to her. It can be used as a sort of extra side table once you have folded it down from the back of the seat in front, or you can then slide out the upper portion and position it right in front of you allowing you to work and eat. Even better, it has its own elevator (with its own little red carpet), which takes Upper-Class passengers up to security, where Virgin Atlantic Upper Class has its own security area. On departure back to ATL, the trip was on Delta with an older 767-400 but with Delta One Suites that put the Virgin product to shame. You can order from our Extra Bites menu featuring an array of tantalising choices from cream tea to our popular burger, destination-inspired tasting plates and superfood salads.. Once at check-in my documents were quickly checked and there was no queue at the dedicated fast track security. 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