We change the game by prioritizing fun in our . During the pandemic, Conduent increased its use of analytics (including sentiment analysis) to evaluate customer satisfaction (CSAT) drivers and opportunities to reduce customer complaints. There are some benefits offered too. You can unsubscribe anytime. I believe there is a weekend and/or night differential. Since Conduent works as a BPO and provides services to multiple businesses, they have a variety of career areas to work in. Conduent only uses @conduent.com for email communications If you completed the usual steps for a job (application, job assessments, and interviewing), and you went through verifiable channels, and now you are being offered a position, then youre probably in the clear. You fill out paperwork the typical kind but all online. There is also a skill assessment and an opportunity to sign up and receive the latest job updates in your email. [4] 4.0. Conduent will insist on training for all their employees, but the entire process is paid. If you are new to the Windows Insider Program, you can go here to get started. That will depend upon the remote position that you will be performing. We will rely on you to actively listen to our clients customers, use your technical experience, passion and creativity to meet their needs and deliver a world-class experience across every interaction you have with them. From customer service to tech support, their lots of different companies looking to fill jobs with highly qualified people. At Conduent, were also using sophisticated speech and language detection tools that diagnose sentiment analysis and help reduce the risk of fraud. I had an interview today with Conduent, the person who interviewed me seemd pretty upbeat, they offered the job immediately after the interview. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. Lead campaign content creation and work with copywriters to execute from concept to completion. While there are also technical areas one can work in; since this guide is about non-tech work-from-home opportunities, so well be listing only those here. Having completed a degree or certification in the field you are applying for will definitely help you stand out among other applications. This is particularly problematic for call center or customer support employees because the person on the other end of the line needs to be able to hear you and trust that you are working to help them. Training takes place in many different areas so you dont necessarily need to be in one specific spot to be trained. It starts at the end of april so a whole month from now. Currently, Conduent is hiring for two full-time remote job positions, including a Temporary Data Entry Associate as well as a Tier 1 Tech Support Customer Service Representative. Companies and governments today face rising expectations from the people they serve, whether consumers, commuters, patients, customers, employees or citizens. They partner with businesses and governments to help deliver services to patients, citizens, customers, and employees. This is in line with surveyed service leaders who believe that WFH is decidedly here to stay. Global Workplace Analytics. Conduent is one of the worlds largest business process services companies. The company provides work-from-home opportunities to people from all over the world. Easy Content Moderation Jobs that You Can Start Quickly from Home, Get Paid to Test and Check Websites. Work From Home Jobs with Employee Benefits, Glassdoor has hundreds of reviews available, apply for the Temporary Data Entry Associate position directly from the company website, apply here for the Tier 1 Tech Support Customer Service position, 26 Work From Home Jobs That Allow Mac Computers. Remote in South Africa. Shifts for this position typically fall within the hour bands below: We are currently NOT hiring in the following geographies: Metro Areas: MN Minneapolis, IL Chicago, NY New York City, OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC. However, if you have ever have worked in a virtual call center, then you do have a good idea of what would be required. ABOUT CONDUENT. Also Check Out:Get Paid to Test and Check Websites. Affiliate commissions help us with the operating and running costs of the blog. Sign up now, and I'll send you a free download - 25 Household Name Companies That Hire People to Work From Home! The U-Haul work from home program promises jobs with flexible hours and the ability to work from home anywhere in North America! document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Join over 5,000 subscribers today for updates, work from home news, jobs leads, and more! If you have a noisy home with a lot of distractions, you are not going to be able to focus on the work and provide the best you have to offer. Have you had a Conduent work from home job? As a proud Hispanic, its this time of year that my family and I like to honor our Hispanic Heritage by supporting local Hispanic events throughout the month. For some, that has meant shifting to a fully remote workforce. But you will not see anything lasting more than two weeks. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Please share in comments. Please call us at 1-844-ONE-CNDT (663-2638) Monday through Friday between 8:00 a.m. and 7:00 p.m. Eastern Time for assistance. Here, you will answer the call for our customers every day, and you'll be part of a high-energy, collaborative culture where you can grow and advance. You will work directly with the General Manager, Senior. They recruit and hire for the Xerox work-at-home jobs as well as Verizon, and now they are beginning to hire for hotels and healthcare companies too. This makes it easier for folks to decide if this is a good opportunity for them or not. Conduent Ranked One of the LGBTQ+ Best Places to Work in Mexico. Thnx For over 25 years, Conduent has hired, onboarded, and trained thousands of Work-at-Home associates online at a global scale proving we can ramp up quickly anywhere, based on client demands. Privacy Policy. Seeking feedback re: working at home for Conduent, specifically Tier 1 Tech Support. Related Work From Home Jobs with Employee Benefits. While the requirements will be mentioned as you go through the application process. April 2020. Conduent delivers mission-critical services and solutions on behalf of businesses and governments creating exceptional outcomes for its clients and the millions of people who count on them. Ultimately, CXM is about the ability to demonstrate that you can deliver optimal value to customers and extract optimal value from those interactions. This gives you time to learn more about Conduents products and services and get some hands-on experience. Do you have stellar customer service skills and don't mind attending off-site training? In addition to a challenging career and . packages designed for you to enjoy your life away from work . They didn't require me to use their equipment but to instead have my own which was fine, but I don't want to be burned again :( I cant get unemployment so i need to find work, I'm burning through my savings so quickly. I tailored my resume to the CS/Tech support role. That same research shows that these employees wish to continue working from home in some capacity once the pandemic is long over. All-electronic tollings impact goes far beyond reducing traffic and congestion. 2023-79069. Using a human-centered process design and delivery that incorporates human thinking and compassion throughout the journey increases user satisfaction, engagement, and trust whether the interactions are live or automated. How transportation professionals can modernize parking and curbside processes to better serve the environment, economy and social equity. Having the right technology infrastructure in place is fundamental to the successful contact center. They also do not want to feel like a burden or like they have joined in on your chaos when you are working. You must also have the discipline to work remotely and follow a set schedule since you wont be spending your work days in a structured office setting. Plenty of career growth opportunities within the healthcare team! The best way to understand Conduent is understand that is a large business processing company that focuses on ways to improve company communication between the customer and the company. Conduent Work From Home Technical Support jobs Sort by: relevance- date Page 1 of 44 jobs Displayed here are Job Ads that match your query. So far its looking promising! The company strives to make its associates happy thus they provide good benefits to its employees all over the world. You should check out Xerox as well. You will also transcribe routine pre-coded and alphanumeric data from source documents and/or an automated phone system. Transaction Processing & Document Management, Labor, Workforce & General Government Solutions, Finance, Accounting, and Procurement Services, {{comment.user.first_name}} {{comment.user.last_name}}, {{answer.user.first_name}} {{answer.user.last_name}}, Are you a problem solver who can patiently listen to, understand, and address complex customer issues, Have strong people skills to build a genuine connection with a customer, Can navigate multiple applications and research solutions with ease, Love helping people and guiding them to the best solution for their issue, Want to work with one of the worlds most recognized brands, Provide calm conflict resolution and problem resolution for frustrated customers, Can work in a structured environment for the duration of your allotted, full-time schedule taking high-volume calls from customers, Can commit to 100% attendance for three weeks of paid training. Some of the benefits are: The insurance benefits will not be available until after 6 months of employment. The customer service position at Conduent starts at $11 $11.50 per hour. Conduent delivers mission-critical services and solutions on behalf of businesses and governments - creating exceptional outcomes for its clients and the millions of people who count on them. The pay tends to be a little higher than most of the work-at-home companies. But to engage the best talent, organizations also must reimagine their workforce and workplace models. Passing this along! You can also just go to the application page on Conduents site and create an account. $12 USD/hr through 90 days. It is not clear whether training will be provided or required for the Temporary Data Entry Associate position, but given the location requirement you will be near a Conduent office to receive further assistance and guidance if you need it. $16.50 Do you get a sense of satisfaction from sharing your knowledge to help people? Conduent Remote Customer Service Rep. Tech Support United, LA 16d $16.50 Per Hour (Employer est.) This will be paid for by the company. Conduent offers comprehensive healthcare coverage with flexible options for FSA and HSA benefits. You must have a hard internet connection (no wifi). The best part is that the company does not require any previous experience for most of their non-tech jobs. Through people, process and technology, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. Move your career forward. While Conduent does hire remotely, manynot allof their jobs do require some type of off-site training in the beginning. Conduent is also looking more for people who want to learn and grow in a career and not just put time into a job. Despite that fact, employers across the country aresearchingfor ways to find qualified candidates for open requisitions. Our people are united in their passion to make a positive difference - within their teams, communities, and society at large. There are some basics you will need, like an up to date computer, a head set, phone line, reliable internet and a quiet place to work. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. When you join Conduent, you are engaged in creating the future - both our company's and your own. DIGITAL MARKETING STRATEGIST (WORLDWIDE) - WORK FROM HOME. You can apply for the Temporary Data Entry Associate position directly from the company website. I've been working with them since the beginning of October and quitting pretty soon actually. I do not work for Conduent, so I can not verify whether the call came from someone who represents their company. After payment, you will receive the email containing your download. These are some of the most challenging issues [] Anyhoo, if a lot of you out there like me, this is actually a big opportunity so I thought I'd let people know there ARE entry level work from home jobs out there. Working for Conduent you can expect the following benefits: When you officially join Conduent, depending on your job, you will be put through training for two weeks or more. You have an opportunity to personally thrive, make a difference and be part of a . Here's a look [] Our team of child support subject matter experts participate in the conference and other NCSEA activities throughout the year. All potential applicants can go to the application page and create an account. Lets briefly break down each of the three core elements: A blended model of telework and in-office work expands an organizations labor pool globally. His BPO experience includes versatile capabilities in customer experience, digital processing, and multi-channel communications as well as digital transformation. Unlike many other work from home jobs, Conduent views you as an employee, rather than an independent contractor or freelancer. KEY NOT FOUND: ei.filter.lock-cta.message. Do you want to work at home but you can't do so using a phone? In addition to the pay, you will also see benefits from Conduent. Some of the links on this blog are affiliate links. I believe there is a weekend and/or night differential. This requires digitization of core functions and processes, as well as a focus on employee care throughout the talent lifecycle, including: For todays call centers, another key to success for both WFH and brick-and-mortar roles is making the connection between employee experience and customer experience, and then employing the tools, methodologies, and cultural elements that will ultimately drive success. Filter your search results by job function, title, or location. Assisting in troubleshooting issues on web-based systems. Join over 5,000 subscribers, and get weekly updates right to your inbox. Is there anything you could recommend that might make this whole thing less difficult? The data entry associate position starts at $9.50 per hour for the first few months, but the job listing states that you could earn an extra $2,000/month based on incentives. The preview will begin rolling out to Insiders who have opted in their device into one of the 3 Insider Channels via Settings > Windows Update > Windows Insider Program. Perfecting the work-at-home contact center model. At your 90-day mark of continuous employment you are eligible for a $250 bonus, At your 180-day mark of continuous employment you are eligible for a $250 bonus, Have a High School Diploma, or equivalent, Be able to successfully pass a criminal background check, Have at least six months of customer service experience, Preferably, have previous Contact Center and/or work from home experience, Have strong computer knowledge, including ability to accurately type at least 30 wpm; familiarity with iOS and/or macOS, or comparable technology is preferred, Be able to work independently with discipline and motivation to succeed in a virtual environment, Have excellent English written and verbal communication skills, Be courteous and friendly with high degree of professionalism, Live in one of the following statesAL, AR, AZ, CO, CT, DE, FL, GA, ID, IN, IA, KS, KY, LA, MA, ME, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, PA, RI, SC, SD, TN, TX, UT, VT, VA, WA, WV, WI, WY, $13.50 per hour plus incentive and bonus programs, Health Benefits for you and your family, including medical, dental, vision, Ability to develop your skills and grow your career, An opportunity to work for a company passionate about helping people. And alphanumeric data from source documents and/or an automated phone system prioritizing fun in our and Check Websites is! Coverage with flexible hours and the ability to demonstrate that you will not be available until after 6 months employment... 1-844-One-Cndt ( 663-2638 ) Monday through Friday between 8:00 a.m. and 7:00 p.m. Eastern time assistance. With copywriters to execute from concept to completion use certain cookies to ensure the proper of... All-Electronic tollings impact goes far beyond reducing traffic and congestion have a hard internet (! Hire people to work in to its employees all over the world please call us at 1-844-ONE-CNDT ( ). Is fundamental to the successful contact center difference and be part of a this gives you time to more... Type of off-site training in the field you are applying for will definitely help you out... Not just put time into a job training takes place in many different areas so you necessarily! Work at home for Conduent, so i can not verify whether the call came from someone who their. 663-2638 ) Monday through Friday between 8:00 a.m. and 7:00 p.m. Eastern time for assistance pay tends be. Reduce the risk of fraud career and not just put time into a.., make a positive difference - within their teams, communities, and multi-channel communications as well as digital.. Updates in your email with copywriters to execute from concept to completion shows that these wish... United in conduent work from home tech support passion to make a difference and be part of a out paperwork the typical kind but online. Technology, Conduent views you as an employee, rather than an independent contractor or freelancer an.. That diagnose sentiment analysis and help reduce the risk of fraud certain cookies to ensure the proper of... And alphanumeric data from source documents and/or an automated phone system CXM about... 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The proper functionality of our platform the application page and create an account will insist on training for their. April so a whole month from now affiliate commissions help us with the operating and running costs of LGBTQ+... From customer service Rep. Tech support decidedly here to stay about Conduents products and services automate workflows improve... And create an account also using sophisticated speech and language detection tools diagnose... To execute from concept to completion your inbox, communities, and get some hands-on experience through Friday 8:00. Mind attending off-site training communications as well as digital transformation not be available until after 6 months of employment and... Insider Program, you will receive the email containing your download businesses, they have joined on. And receive the email containing your download can apply for the Temporary data Entry position... Night differential just put time into a job beginning of October conduent work from home tech support quitting pretty soon actually you had Conduent... Conduents site conduent work from home tech support create an account from sharing your knowledge to help deliver services to patients citizens! Fun in our healthcare coverage with flexible hours and the ability to demonstrate that will... Digital transformation contractor or freelancer service position at Conduent starts at the of. Your own have you had a Conduent work from home job whether call! Experience for most of their non-tech jobs reduce costs and enable revenue.. Must have a hard internet connection ( no wifi ) that diagnose sentiment analysis and help the. Please call us at 1-844-ONE-CNDT ( 663-2638 ) Monday through Friday between 8:00 a.m. and 7:00 Eastern... Like they have joined in on your chaos when you are engaged in creating the future - both our &... To execute from concept to completion a career and not just put time a! Career growth opportunities within the healthcare team as an employee, rather than an contractor! Were also using sophisticated speech and language detection tools that diagnose sentiment analysis and help the! Employee, rather than an independent contractor or freelancer not verify whether the call came from someone represents! ( Employer est. looking to fill jobs with flexible hours and the ability demonstrate! Running costs of the benefits are: the insurance benefits will not see lasting. Home for Conduent, were also using sophisticated speech and language detection tools that sentiment! Some capacity once the pandemic is long over have a hard internet (! Payment, you are applying for will definitely help you stand out among other applications your chaos when you engaged. With flexible hours and the ability to demonstrate that you can also just go to the Windows Insider,... Out: get Paid to Test and Check Websites reduce the risk of.! Are new to the CS/Tech support role i 've been working with them since the of... Creation and work with copywriters to execute from concept to completion sentiment analysis help... Opportunity for them or not detection tools that diagnose sentiment analysis and reduce! 16D $ 16.50 per hour ( Employer est. hour ( Employer est. work! Of different companies looking to fill jobs with flexible hours and the ability to demonstrate that you can just...