Related: 21 tips and tricks to make your cruise go more smoothly. DECK 20. By continuing to browse the site you agree to our use of cookies. Plates, glassware, setting up food, etc. I had no idea about the pizza. In part, this is because many services that you recieve on a cruise ship should honestly be simply built into the price of the experience. As each course came out the butler delivered it to the room. Cruise butlers aren't magicians and they sadly can't cause seas to be less rough or clouds to go away. If people keep their expectations down a little things would be better for all. 1,382 sq. Norwegian Sun cabins and suites | CruiseMapper On the first day of your cruise, a butler might meet you in the shore-side VIP lounge, recognize you and already know your name. Started June 21, 2021, By Look for the connecting stateroom icon. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. 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This Spa Suite includes all of the features and amenities as the Deluxe Spa Suite with Balcony, however, this suite does not include a separate living room area, making its square footage slightly smaller. This will greatly affect the level of tips that you are expected to reward their service with. Tomorrow could be a plate of hand-made chocolates or a canap assortment. Cruising The Haven & Suites: Perks and Details (Part 2) - NCL Started August 27, 2021, By These Guild of Professional English Butlers are among the best anywhere at sea. Norwegian Encore Deck Plans, Layouts, Pictures, Videos Hey! Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. The first time I let the butler spoil me since I was a suite rookie. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. This is a question that we are often asked by guests. Concierge service to help guests book their dining, entertainment and more with NCL. Cruise ship butlers execute all sorts of tasks each and every day. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). On the other hand, without a butler, once onboard you can call the concierge or visit the suite lounge and introduce yourself. Cruise ship travel is changing this year: 7 changes you can expect in 2023. This high-end boutique luxury line is known for its upgraded amenities, and suite guests enjoy English butler service unparalleled on other cruise lines. Terms apply to the offers listed on this page. Makes reservations for evening shows and other entertainment options. realize that you can be selective about all those services but find out what level you like to be pampered at. We used the butler very little outside his duties, most of which could easily have been done by the room steward. The onboard concierge will help book your dining reservations, make entertainment recommendations and greet you as you board and disembark in ports of call. They also handle your priority disembark at the end of the trip. What it takes to get concierge lounge access on a cruise ship ft. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year and earn 5X Membership Rewards Points on prepaid hotels booked with American Express Travel. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. DECK 16. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Passengers in a suite outside The Haven enjoy butler service until 10 p.m. daily. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. Our butler brought a full breakfast to us every morning. it was awesome. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. I think I'm right in saying that doesn't include a butler. How much to tip NCL Haven staff? : r/Cruise - reddit DECK 19. The state's lawmakers emphasized the need for transparency rather than criticizing the resort fees. The butler will deliver your multiple course dinner to your cabin, and book your shore excursions, specialty dining and entertainment seating. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. So just curiousThanks again!!! This suite also includes a separate living room area, and balcony. $200 Airline Fee Credit: Get up to $200 in statement credits per calendar year in baggage fees and more at one select qualifying airline. Cunard Line has long since held the reputation for being the premier in British luxury, so it is no wonder that their butlers are so highly regarded by guests and critics alike. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. In the envelope are special luggage tags (I will discuss this next) and a letter requesting any special requests. There is also a private sauna reserved for guests of The Haven. Luxury line Silversea offers butler service in every single suite on its ships -- regardless of category. We planned on bringing his food up to him as it arrived. All Rights Reserved. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. One afternoon we arrived back from a long day to find a ham/cheese sandwich waiting for us - we devoured it and after that we went through BLTs, turkey, you-name-it. Assists with priority access to tenders to shore. We'll run a soft credit check to find special offers, but it wont affect your credit score. What You Need To Know About Cruise Butler Service On Different Cruise Lines Overall a very nice experience. If anyone has given us outstanding service, we will tip extra at the end of the week. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. All Rights Reserved. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. The concierge is over the butler, so if you have any issues with the butler, let the concierge know, and most likely will resolve the issue. As previously mentioned, Jewel-class ships do not have a dedicated private restaurant. Makes onboard reservations for everything from meals to child care to shore excursions. Enjoy the amazing views together on your large, private balcony. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. Available to suite guests, the butler will also handle shoe shining, dry cleaning and bring coffee. Concierge services to help guests book dining, entertainment, shore excursions, and more. Serve afternoon canapes and/or afternoon tea in your cabin/suite. I have had 2 NCL cruises in suites. For the ultimate luxurious experience aboard Norwegian Cruise Line (NCL) vessels prospective passengers should consider booking accommodations in Norwegian exclusive, The Haven. We had breakfast in our suite most mornings - sometimes just continental and sometimes ordered from the Haven menu. Full Time, Part Time position. While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. Learn more. Silversea was the one of the first cruise lines to introduce butlers, and the service is available to guests on all of the line's nine ships. An aft-facing mini-suite would not include a butler/concierge. Plus, youll be pampered with a deluxe array of complimentary amenities and personal service from a butler and concierge that help create a vacation experience youll never forget. On our last cruise the butler arranged dinner in our room for us. Job in Phoenix - Maricopa County - AZ Arizona - USA , 85016. Next morning I could hobble so was able to go to the restaurant albeit slowly. Minisuite is a balcony room with a slightly bigger bathroom. Norwegian Cruise Line Cabin overview - what you need to know ft.*, you have space for up to eight guests. Champagne, custom selection of liquor, fruit, bottled water and sodas. Here are a few threads that might help (some even with pics! (Yes, that was a little uncomfortable due to the glares of other pax, but we managed to get over it fairly quickly.) You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. LauraS So how did you manage to shanghai the Concierge to escort you - maybe Platinum + + + ? With Europe-trained butlers, there is no request that is to challenging for them to handle. Available on Pride of America, Norwegian Dawn, Norwegian Sun, Norwegian Sky, and Norwegian Star. Available precruise to assist with onboard reservations for restaurants, spa treatments, shore excursions and more. the escort onto the ship has failed both times we sailed in suites. They can present in-room tea service. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? Butler service also means waking up with coffee and more While cruise buffets do beckon in the morning, it's not really that easy to get up and moving when you've had such a fun night. Guests will need to use their keycards in order to enter The Haven complex. one night we stayed in to watch one and ordered pizza. 2023 Norwegian Cruise Line Holdings Ltd. LIMITED-TIME ONLINE OFFER: GET 25,000 BONUS POINTS, 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog, 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line, 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line, 20-Day Transpacific from Tokyo (Yokohama) & Alaska | Norwegian Cruise Line, 11 Reasons to Cruise to Alaska this Summer | NCL Travel Blog, Skip the lines and be personally escorted on and off the ship at the pier and at ports-of-call, 24-hour trained and certified suite butler. The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Luxury bath products in stateroom bathrooms. We enjoy eating in the restaurants more than we would the room. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Check out each port from your private balcony. Log in 1-866-234-73501-855-577-94891-877-288-30371-877-288-30371-877-474-2969 11-Reasons to Cruise to Alaska this Summer | NCL Travel Blog 14-Day Authentic Alaska - Northbound Cruisetour | Norwegian Cruise Line 14-Day Authentic Alaska - Southbound Cruisetour | Deck Plans | Norwegian Cruise Line Meaning if you never use them or call them they aren't being productive. Can even be by the same person - butler, steward, concierge - and it can vary customer to customer. Cost includes $12.95 plus applicable local sales tax. While a concierge might be able to do some of these helpful tasks, they are not dedicated to you and are shared with other suite guests. Being a guest of The Haven with Norwegian Cruise Line means personalized service. Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). They are generally salaried employees and depending on the line may have a salary of between $2,500-$4,000 per month with tips adding to that number considerably. By They also feature two bathrooms, two TVs, a living room with a pullman bed and a large private balcony. While it is true the your cruise butler does not "need" to be tipped, it is common curtesy to reward exhemplary service in this way. It is usable anywhere on the ship and as I have found out on my recent New England Canada cruise can be, used on shore with a limited range. Started August 27, 2021, By See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. By the time you have freshened up, he might have already made reservations for you and just need your confirmation for any details. Guests of The Haven have special access to dining spaces apart from that of the complimentary and specialty dining onboard NCL ships. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). Planning a cruise for the coming year? We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. Another thought concierge is a joke because the restaurants are the only thing they do and if you don't make a reservation before you leave you eat in your room.
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